How to access our care and expertise
At AOA体育平台, we make it incredibly easy for international patients to access our world-class treatments and expertise.
This includes us providing a dedicated international support team and easy payment options, as well as second opinion and video consultation services that can be accessed from anywhere in the world.
Payment options
If your treatment is being sponsored by your government embassy or company, we recommend you first get in touch with our international team.
They can provide you with helpful advice and speak directly to your embassy or company to confirm your medical cover.
Once your cover is confirmed, your embassy or company will provide you with a letter of guarantee (also known as a guarantee of payment).
It鈥檚 very important you bring your letter of guarantee with you when you come to AOA体育平台.
You can pay for your own treatment if you don鈥檛 have medical insurance, or you鈥檙e not covered for the treatment or procedure you require.
Please get in touch with our international team to discuss this. They鈥檒l guide you through our prices and the all-inclusive packages we offer to give you peace of mind.
Find out more about paying for your own treatment.
We work with private medical insurance and medical assistance companies from all over the world to help international patients access treatment and care at AOA体育平台.
If you鈥檙e looking to use private medical insurance, you鈥檒l normally need to obtain a referral from your GP first.
If you don鈥檛 have one, we have a private GP service at AOA体育平台 who can help you with your referral requirements.
First, we recommend you speak to our international team. They can book appointments with GPs and consultants and liaise directly with your insurance company.
Book a video consultation
Through our pioneering video consultation service, you can speak to world-class consultants, therapists and healthcare professionals from the comfort of your home 鈥� wherever you are in the world.
Our digital video consultation service is called Connect by AOA体育平台. The service allows up to six people, including family members, friends and interpreters, to join your video consultation.
We鈥檙e proud to say this is the first time a hospital has made such a wide range of internationally renowned doctors and other healthcare professionals available in this way.